Southeastern

About Southeastern

Southeastern operates train services throughout Kent, parts of East Sussex and south east London.

From December 2009 Southeastern will run new high speed domestic services on High Speed 1 (formerly known as the Channel Tunnel Rail Link) connecting St. Pancras International, Ashford and the Kent coast. The service will see the introduction of the fastest commuter trains in Britain and passengers will benefit from significantly reduced journey times.

Click here to view an interactive map showing the significant time savings the high speed train makes to journey times.

Southeastern takes its responsibility to the environment seriously. In 2008 Southeastern and Southern became the first train operators in the country to introduce regenerative braking on the third rail* system. This groundbreaking new system achieved energy savings by capturing electricity generated through train braking and returning it to the rail network.

Southeastern have implemented a very successful recycling scheme which means that almost 2 tonnes of newspapers left on their trains are recycled every day.

Working in partnership with the British Transport Police, Network Rail and the local community Southeastern now has a total of 50 stations with 'secure accreditation' and there's been a 25% drop in reported crime on their network, over the past four years.

In 2009, Southeastern achieved Investors in People accreditation, demonstrating its commitment to being a good employer to work for and focusing on staff training and development.

* The third rail or conductor rail is the system by which some trains draw their power. The system is mainly found in the South of England.

Recent awards

  • 2010 Mayor of London's Green500 Platinum Award for carbon reduction
  • 2010 Ashford International "Station of the Year" (ATOC National Cycle Rail Awards)
  • 2008 Winner of Putting Passengers First Award (National Rail Awards)

Key facts

Managing Director Charles Horton
Geographical Area London
Kent
East Sussex
Franchise renewal date March 2014
2009 Revenue+ £577.8
2009 Approx Passenger Journeys* 155 million
2008 Punctuality (PPM) 90.8%
2009 Customer Satisfaction Rating 76%
Avg Number of Employees+ 3,824
Fleet Size** 338 trains

+ For the financial year ended 27 June 2009.
* Rounded to the nearest 5 million.
** Data as at 27 June 2009.

Southeastern
Charles Horton

Charles Horton, Managing Director, Southeastern

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Contact Details

Southeastern
PO Box 63428
SE1P 5FD
Tel: (0) 845 000 2222

www.southeasternrailway.co.uk

Environmental and
Social Report 2009

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High Speed Video

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High Speed Video

High Speed
Factsheet

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Southeastern
Factsheet

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