FAQs

The Go-Ahead Group plc shares are traded on The London Stock Exchange under the code: GOG.

For up to date share price information go to the Share Price Information page.

Equiniti are our Registrars. They maintain the Company's register of members (names and addresses of shareholders and the number of shares held), as well as issuing dividend payments and share certificates on behalf of the Company.

The Company Registrar, Equiniti, can be contacted on the Shareholder Helpline (Tel: 0871 384 2193*) or by writing to: Equiniti Ltd, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA. All correspondence should state your 11 digit shareholder reference number and refer to The Go-Ahead Group plc.

* Calls to this number are charged at 8p per minute from a BT landline. Other telephone provider costs may vary.

This is an 11-digit number. It can be found either on your share certificate or on your tax voucher (which is sent to you on the dividend payment date twice a year). Please note that some share certificates state an 8-digit shareholder reference; this has been superseded by the 11-digit number found on your latest tax voucher.

By signing up for a Shareview account via the website of our Registrar, Equiniti, you will be able to manage your shares securely online. A Shareview account will enable you to:
- view information regarding your share holding;
- change your address or bank details;
- buy or sell shares in the Company;
- receive electronic notification when shareholder communications are published;
- cast your AGM vote electronically;
- help us reduce our paper, print and postage costs and also help the environment.

To register, go to www.shareview.co.uk and click on ‘Register’ in the top left corner. You will need your 11 digit shareholder reference number.

For up to date information please refer to our financial calendar.

You can download the most recent annual and interim reports, as well as historic reports, from this site.

Details of the date and location of the next Annual General Meeting (AGM), once available, will be posted along with the Notice of Meeting (detailing the resolutions proposed to be put to the AGM) on the Annual General Meeting page of this site. Following the AGM each year, details of the Proxy Voting Totals will also be available to view online.

The Company will notify registered shareholders of the details of the proposed resolutions for the Annual General Meeting (AGM) each year and send shareholders a Form of Proxy. If you are unable to attend the AGM you can return this Form of Proxy by post. Alternatively, you can register your vote electronically using the Company Registrar's secure online voting service available at www.sharevote.co.uk using the identification numbers provided on the Form of Proxy.

There are many stockbrokers and share dealing services. Some of these offer online services for buying and selling shares and many operate telephone or postal dealing services. Commission charges may vary between different providers and according to the type of service offered. Your bank or a stockbroker will be able to advise you, or you could contact an independent financial advisor (www.unbiased.co.uk).

Shares can be transferred to another person using a Stock Transfer Form. Please send this Form to Equiniti, the Company Registrar. If you have any questions regarding the completion of the Stock Transfer Form, or wish to request that a Form be sent to you, please contact Equiniti.

Please contact Equiniti, the Company Registrar. The procedure followed will depend on whether or not the shareholding is a joint shareholding and, if it is not a joint holding, the size of the estate.

Yes, you can do this by setting up a dividend mandate or payment instruction. This means that your cheque cannot get lost in the post and you will not have to wait for the cheque to clear once deposited in your bank account. Once you have set up a dividend mandate, future dividends will be paid directly into your account and the cleared funds will be available to you on the dividend payment date.

To arrange this, either:

(i) call the Equiniti Shareholder Helpline

(ii) complete a Dividend Instruction Form and send it to Equiniti, the Company Registrar. If you have any questions regarding the completion of the Dividend Mandate Form, or wish to request that a Form be sent to you, please contact Equiniti.

Please contact Equiniti, the Company Registrar.

For up to date information regarding payment of dividends please refer to the financial calendar. For historic dividend information and a dividend calculator please click here.

If your share certificate is lost or stolen you must inform Equiniti, the Company Registrar, immediately. They will ensure that a marker is put on your shareholding to prevent fraudulent use of your share certificate and will issue a replacement certificate once you have completed a letter of indemnity. Please contact Equiniti.

You can check your shareholding online by registering with Equiniti, the Company Registrar, at www.shareview.co.uk. Alternatively, please contact Equiniti.

If your address changes, please inform Equiniti, the Company Registrar, as soon as possible by calling the Shareholder Helpline, or completing the Change of Address Form and sending it to Equiniti. If you have changed your name you will need to write to Equiniti providing your new name and previous name, an original or certified copy of your marriage certificate or changed name deed, your 11 digit shareholder reference number and referring to the Go-Ahead Group plc.

Rather than offering travel discounts or other incentives to shareholders, Go-Ahead prefers to maximise shareholder value through dividend payments and long-term shareholder value.

There may be more than one account registered in your name and we are required to send documentation to all registered holdings. To request that your accounts be amalgamated so that you only receive one copy of any documentation, please contact Equiniti, the Company Registrar. There is no charge for this service.

As far as possible, except where shareholders have requested otherwise (or are new shareholders since the most recent shareholder e-communication consultation), Go-Ahead provides shareholder documents via the Company's website allowing communication with shareholders in the most environmentally and cost effective way. Whenever a document has been made available on the Company's website, shareholders receiving communications electronically will be notified in writing (by post, or by email where an email address has been provided).

To register to receive future Go-Ahead shareholder notifications electronically, please visit the website of Equiniti, the Company Registrar, at www.shareview.co.uk and click on 'Register' in the top left corner. By signing up for a Shareview portfolio you will also be able to view information regarding your holding, change your address and bank details online, and sell or purchase shares in the Company.  When completing your details you will need your 11 digit shareholder reference number. The default option during registration is that your preferred method of delivery of Company communications is electronic.

You can register to receive email alerts when this site is updated with Press Releases, Reports and Presentations and Regulatory News Items.

Shareholders are advised to be extremely cautious of any unsolicited advice, offers to buy shares at a discount, or offers of free reports about the Company - see 'What do I do if I have been contacted by an overseas based broker?'. The Company does not endorse any specific share dealing facilities and will not pass on shareholder information to any third party, however, the Company's register is, by law, open to public inspection. Any requests for access to the register are subject to 'proper purpose' requirements to ensure that the information is not used unlawfully.

If you are contacted by an overseas based 'broker' offering unsolicited advice, you should follow these steps:

- Make sure you get the correct name of the person and organisation.

- Check that they are properly authorised by the FSA by visiting www.fsa.gov.uk/register/home.do.

- Report the matter to the FSA either by calling 0845 606 1234 or visiting www.moneymadeclear.fsa.gov.uk.

- If the calls persist, hang up.

Please note that if you deal with an unauthorised firm, you will not be eligible to receive payment under the Financial Services Compensation Scheme.