Plymouth Citybus

About Plymouth Citybus

Plymouth Citybus has been part of the Go-Ahead Group since 2009. The company is Plymouth's principal bus operator, and runs a comprehensive network of services in and around the city. In addition to bus services, the company also operates Citycoach, which offer trips and holidays to many UK and European destinations. The third part of the business is Car and Commercial, which maintains vehicles for a wide range of fleet operators, both in the private and public sector. Car and Commercial also refurbishes buses for other operators and undertakes MoT tests for private cars.

The company has invested in new technology. Its new key ticketing system, the first ITSO scheme in the area, allows for faster boarding of buses and easier method of payment for tickets, including online purchases and renewals. Our fleet is fitted with a GPS vehicle location system, which provides real time departure information for passengers and control staff.

Most of our network is operated commercially with no public financial support. However, we do work in close partnership with the local authority to achieve the best possible conditions for buses in the city.

People are our key asset, and we fully recognise the importance of staff training. Our award winning driver training school provides training far in excess of the statutory requirements, all aimed at assisting our staff to provide the safest and highest quality possible service.

As an integral part of our local community, we work closely with local schools, with our Dennis Dart project. Our Dennis Dart bus visits local primary schools, helping to teach Key Stage 1 children to use buses safely, and other useful citizenship topics.

Key Facts

Managing Director Andrew Wickham
Nature of Business Deregulated
Geographical Area Plymouth
Revenue+ £18 million
Approx Passenger Journeys*

14 million

Avg Number of Employees+ 462
Fleet Size** 169 buses

+ For the financial year ended 2 July 2011.
* For the financial year ended 2 July 2011. Rounded to the nearest 1 million.
** Data as at 2 July 2011.

Annual Report 2011

Contact Details

Plymouth Citybus
Milehouse
Plymouth
PL3 4AA
Tel: 01752 662271

www.plymouthcitybus.co.uk

Corporate Responsibility Report 2011