Overview

Over one billion passenger journeys are made on our buses and trains every year.

We have a substantial presence in London's bus and rail markets, as well as further operations in the West Midlands, South East, Southern and North East England. Our strategy is to focus our bus and rail operations in high density urban markets and along commuter growth corridors, where demand for public transport is high.

Providing high quality services across all of our operations is a key objective. We believe that public transport is best provided locally. Whilst many of the markets in which we operate have common features, each have their own unique characteristics. Our devolved structure enables our local management teams to meet the specific needs of the passengers they serve.

All of our bus and rail companies are locally branded and form an integral part of the communities they serve. Our customers typically make simple journeys over fairly short distances. Many of those passengers are daily commuters who recognise the local brands they use.