Overview

We have a substantial presence in London's bus and rail markets, as well as further operations in the West Midlands, South East, Southern and North East England. Our strategy is to focus our bus and rail operations in high density commuter markets, where demand for public transport is high.

Providing high quality services across all of our operations is a key objective. We believe that public transport is best provided locally. Whilst many of the markets in which we operate have common features, each have their own unique characteristics. Our devolved structure enables our local management teams to meet the specific needs of the passengers they serve.

All of our bus and rail companies are locally branded and form an integral part of the communities they serve. Our customers typically make simple journeys over fairly short distances. Many of those passengers are daily commuters who recognise the local brands they use.

Our Rail Franchises
Operating Company
Revenue (£m)⁺	585.3	627.7	324.8
Managing Director	Chris Burchell	Charles Horton	Mike Hodson
Geographical Area	London Surrey East /West Sussex Hampshire Kent	London Kent East Sussex	London Milton Keynes Northampton Birmingham /West Midlands Liverpool
Franchise renewal date	July 2015	March 2014	September 2015
Approx Passenger Journeys⁺*	162 million	158 million	53 million
Avg Number of Employees⁺	4,065	3,751	2,451
Fleet Size**	320 trains	367 trains	163 trains

Our Bus Companies
Operating Company
Revenue (£m)⁺	296.5	86.2	77.6	68.2
Managing Director	John Trayner	Peter Huntley	Alan Eatwell	Alex Carter
Nature of Business	Regulated	Deregulated	Regulated/ Deregulated	Deregulated
Geographical Area	Central London South London East London	Tyne & Wear County Durham Northum-berland Teesside	South East London Kent Surrey East Sussex West Sussex	Dorset Wiltshire Hampshire Isle of Wight Southampton
Approx Passenger Journeys⁺*	369 million	72 million	74 million	41 million
Avg Number of Employees⁺	4,700	2,050	1,376	1,479
Fleet Size**	1,512 buses	660 buses	433buses	589 buses

Our Bus Companies Continued
Operating Company
Revenue (£m)⁺	49.7	34.4	9.6	1.3
Managing Director	Roger French	Philip Kirk	Andrew Wickham	Steve Challis
Nature of Business	Deregulated	Deregulated	Deregulated	Deregulated
Geographical Area	Brighton Hove Eastbourne Tunbridge Wells Steyning/Shoreham	Routes to: London Heathrow and Gatwick	Plymouth	Norwich Swaffham Dereham Watton Wymondham
Approx Passenger Journeys⁺	46 million	19 million	15 million	2 million
Avg Number of Employees⁺	1,047	565	401	72
Fleet Size**	273 buses	158 buses	174 buses	44 buses

+ For the financial year ended 3 July 2010.
** Data as at 3 July 2010.
Annual figures for Plymouth Citybus and Konectbus are approximate as both companies were acquired in the financial year to 3 July 2010.