Highlights

Go-Ahead has continued to put passengers at the heart of its business. We have remained focused on providing efficient, integrated and responsibly operated bus and rail transport. Our Corporate Responsibility (CR) Report this year focuses on the key areas of CR activity: safety, the environment, passengers, staff and our local communities.

In particular we have set the following priorities:

Reducing our carbon footprint

  • Driving Energy Further is our commitment to reduce our carbon emissions by 20% per passenger journey by 2015
  • We fitted 44% of our train fleet with third-rail regenerative braking systems reducing level of traction electricity use

Quality and Innovation

  • We launched ‘the key’, our unique integrated smartcard
  • Innovative marketing campaigns increased our online ticket sales

Empowering our staff

  • New lifelong learning centres gave our staff increased access to more opportunities to learn new skills at work
  • More of our businesses achieved Investor in People status

Annual Report 2011

Our Awards

Corporate Responsibility
Report 2011