Passengers
Results
We continue to maintain strong levels of passenger satisfaction and an independent survey of bus passengers will shortly be published.
Every aspect of the passenger journey is important to us – accessing information about services, buying a ticket, helpful staff on our trains, stations and buses and clean and punctual buses and trains. It’s the end to end journey that counts for our passengers as well as convenient services which represent value for money.
5,730 Secure cycle spaces at train stations
21% Journeys made by passengers using smartcards