Our bus companies are running limited services during this time.
Where we have hospital bus routes, such as Metrobus and Bluestar, our colleagues have been matching timetables to shift patterns as best possible so that key workers can access hospitals more easily.
For the most up-to-date timetables, please refer to your local bus operator’s website.
Please find the list of our bus companies here.
Our rail companies, GTR and Southeastern, are also running reduced services in agreement with the UK government. The Gatwick Express has been suspended from the 30 March, with Southern and Thameslink trains continuing to serve Gatwick Airport.
Please refer to specific websites for detailed information on timetables and any specific queries regarding tickets:
Supporting our passengers
We are doing everything possible to reduce risks for our passengers who still need to use public transport. We have introduced enhanced cleaning measures across our bus and rail companies and are ensuring that our colleagues have access to areas to continually wash their hands.
On our bus services, we are encouraging customers to pay by card to reduce contact with drivers. We are also encouraging social distancing across all our services.
Our bus companies have relaxed restrictions on concessionary passes, so that people can travel during this time - if it is strictly necessary. We are working closely with local governments to ensure that we can provide essential transport services while maintaining passengers’ safety and security.
Supporting our colleagues
We are fully supporting our frontline bus and rail colleagues in every capacity that we can during this difficult time. We’re encouraging good hygiene, displaying NHS advice in internal areas and consistently sending up-to-date information so that everyone is informed of the latest news and symptoms.
We’re making sure that colleagues can wash their hands on a more regular basis. We are continuing to follow the most up-to-date safety standards across our operating companies. All office-based colleagues have been given comprehensive guidance on working remotely.
The Coronavirus crisis will also have an impact on our colleagues’ mental health. We are promoting our employee assistance programmes to help our workforce understand where they can go for confidential support, whether it’s for social isolation, anxiety or stress. No one should be suffering alone.