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our awards and achievements

2017

  • Triple re-certification of Carbon Trust Standard for carbon, water and waste reduction
  • 95% score in Business in the Community Corporate Responsibility Index 

2016

  • 95% score in Business in the Community Corporate Responsibility Index
  • Carbon Disclosure Project score B: recognition for continuous improvement in tackling climate change

2015

  • 96% score in the Business in the Community Corporate Responsibility Index – highest in the transport sector

2014

  • Carbon Trust triple accreditation – first transport company 
  • Carbon Disclosure Project score 84B
  • Environmental impact award (Corporate Social Responsibility Awards)

2013

  • Sustainable future award (British Quality Foundation UK Excellence Awards)
  • Platinum ranking in Business In The Community Corporate Responsibility index
  • Carbon Disclosure Project score 77B
  • The bus and the community award (UK Bus Awards)
  • Gold ranking in BITC Corporate Responsibility index

2017

  • Highest average customer staisfaction in the transport sector – 90% (Transport Focus National Bus Passenger Survey)

2016

  • Joint highest overall customer satisfaction in the transport sector – 89% (Transport Focus National Bus Passenger Survey)

2015

  • Highest average customer satisfaction score of all large transport operators – 90% average customer satisfaction with Go-Ahead regional bus services (Transport Focus National Bus Passenger Survey)

2014

  • 92% average customer satisfaction for regional bus services (Transport Focus independent survey) 

2017

  • Investors in People Gold status reaccrediation 

2016

  • Investors in People Gold status

2015 

  • CEO David Brown runner up for leader of the year (Investors in People Awards)

2014

  • Investors in People Silver status

2013

  • Investors in People accreditation

2016

  • Silver for best printed annual report (FTSE250) for 2015 report (Corporate & Financial Awards)
  • Most effective integration of sustainability reporting into communications for a FTSE250 (Investor Relations Society Best Practice Awards)

2015

  • Commendation for investor and analyst communications (Corporate and Financial Awards)

2014

  • Most effective communications of overall investment proposition (Investor Relations Society Best Practice Awards)
  • Best use of digital communication (Investor Relations Society Best Practice Awards)
  • Fair Tax Mark awarded – first in the FTSE 350

2013

  • Excellence in reporting in the FTSE 250 for annual report 2012 (PwC Building Public Trust Awards)
  • Best communication of sustainability in the annual report (Investor Relations Society Best Practice Awards)