£1m community investment outlined in Go-Ahead's sustainability report

The Go-Ahead Group has today published its sustainability report for the year ended 1 July 2017, which coincides with the Group's Annual General Meeting. This publication illustrates the company’s sustainability performance and progress across all aspects of the organisation's activity.

Katy Taylor, commercial and customer director, explains: “We continually aim to improve our reporting across the Group and make sure we are talking about the things that matter most to our key stakeholders and to the business.

“We are proud of our achievements to date including the development of a £1m community investment programme that includes cash and time contributions benefiting the local communities in which we operate. Working collaboratively with our strategic partners, helps us deliver value to our people, customers and society at large.”

Other sustainability achievements highlighted in the report are:

  • Maintained sector-leading customer satisfaction score in regional bus at 90%
  • Employee engagement increased by 23% across our bus operations
  • Achievement of our 10% CO2 emissions target ahead of schedule
  • First transport group to obtain Carbon Trust triple accreditation
  • First FTSE 350 company to achieve the Fair Tax Mark

The Group also publishes a video summarising its performance in the past year, and sustainability reports for all its subsidiary operating companies. All reports and videos can be viewed at http://www.go-ahead.com/en/sustainability/performance-and-reports.html


Notes to editors

For more information contact our press office team on communications@go-ahead.com or 020 7799 8999

About Go-Ahead

Go-Ahead is a leading UK public transport operator, providing high quality services in the bus and rail sectors. Employing around 29,000 people across the country, over one billion passenger journeys are undertaken on our services each year. We are committed to operating our companies in a safe, socially and environmentally responsible way and are proud to have been accredited with triple Carbon Trust Standard for reductions in carbon, water and waste. In addition to the travelling public, our customers include the Department for Transport, Transport for London (TfL) and local authorities.


Go-Ahead is one of the UK’s largest bus operators. With a fleet of around 5,200 buses, we carry over two million passengers every day. Our operations are focused on high density commuter markets. We have a strong presence in London, with around 24 per cent market share, where we provide regulated services for TfL. Outside London, we operate services in Oxford, East Anglia, the South East, Southern and north east England. In September 2016, the Group began operating a bus contract in Singapore, on behalf of the Land Transport Authority.


The rail operation, Govia, is 65 per cent owned by Go-Ahead and 35 per cent by Keolis. It is the largest rail operation in the UK, responsible for over 30 per cent of all UK passenger rail journeys through its rail franchises: GTR (Govia Thameslink Railway) Southeastern and London Midland.


Certain statements included in this press release contain forward-looking information concerning the Group’s strategy, operations, financial performance or condition, outlook, growth opportunities or circumstances in the sectors or markets in which the Group operates. By their nature, forward-looking statements involve uncertainty because they depend of future circumstances, and relate to events, not all of which are within the Group’s control or can be produced by the Group. Although the Group believes that the expectations reflected in such forward–looking statements are reasonable, no assurance can be given that such expectations will prove to have been correct. Nothing in this press release should be construed as a profit forecast and no part of these results constitutes, or shall be taken to constitute, an invitation or inducement to invest in The Go-Ahead Group plc or any other entity, and must not be relied upon in any way in connection with any investment decision. Except as required by law, the Group undertakes no obligation to update any forward looking statement.