Go-Ahead Group successfully launches 17 apps with Passenger

Passenger, the UK’s top-rated public transport app provider has helped Go-Ahead Group successfully launch 17 apps in the space of just 5 weeks, as part of their partnership announced in January 2021.

Go-Ahead Group bus operators across the country, including Metrobus, Oxford Bus Company and Bluestar, are now able to offer a simple, efficient journey planning solution to customers via their new apps.

All apps feature easy ticket purchase and real-time journey information, with live departure boards and the ability to check bus capacity as it approaches a stop. In addition, passengers can see the positive environmental impact of leaving their cars at home, thanks to a new step count feature and carbon emissions calculator.

Katy Taylor, Go-Ahead’s Chief Strategy and Customer Officer said: “It’s really important that our customers are able to plan their journeys, book tickets and check when their bus is arriving quickly and easily. This helps them to feel in control of their time and to travel safely. We look forward to welcoming customers back as restrictions ease and helping people  connect with their friends and family and colleagues.”

Tom Quay, CEO at Passenger commented: “As we emerged from lockdown, we knew we needed to work quickly to help operators show people they don’t need to rely on their cars for a safe, efficient way to travel."

"Working with a large operator such as Go-Ahead is incredibly exciting and our businesses are very aligned in our ambitions for growth in public transport.  The Go-Ahead Group apps launch marks our largest roll-out of apps in such a short space of time. We’re delighted to have successfully achieved this to accommodate close to 1 million travellers across the country."

“We love working with operators who embrace change and that's evidenced in such a huge roll-out, as the first stage of what will be an incredible partnership."

Go-Ahead Group’s operators that have launched new apps:

  • Brighton and Hove
  • Metrobus
  • Go East Anglia (Hedingham & Chambers, Konectbus & Norwich Park+Ride)
  • Go South Coast (Unibus, Unilink, Southern Vectis, Salisbury Reds, Swindon Bus Company, Morebus, Bluestar)
  • Go South West (Plymouth Citybus, Go Cornwall Bus)
  • Go North East
  • Go North West
  • Oxford Bus Company (OBC, Carousel Buses)

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