Billion Journey Project

We believe one idea can transform the one billion journeys taken on our buses and trains every year.

We run the biggest proof-of-concept lab programme in the UK

The Billion Journey Project is a landmark innovation lab that helps start-ups and scale-ups implement their products across the rail and bus industries. The programme offers businesses the chance to improve the customer experience and test ideas that will genuinely help passengers' experiences.

Our 12 weeks the programme offers companies unparalleled access to industry experts, behind the scenes knowledge and advice on how their technology could be delivered across the Go-Ahead group and beyond.

In the 2019 cohort we developed concepts with companies such as Citi Logik – a service that helps passengers understand how busy their trains will be before boarding, and Airportr – a service that picks up passengers’ luggage from their home to facilitate travel to the airport. The scheme also resulted in an app for disabled transport users, which went on to be rolled out nationally across the railway in 2018.

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