Improving accessibility - GTR

Go-Ahead recognises the importance in making sure that journeys are accessible as possible.

Our rail company, Govia Thameslink Railway (GTR) has an annual fund that is dedicated to enhancing stations with physical improvements to make them more accessible. It invested £8 million in station improvements across 2018.

Projects now completed include: A wide aisle ticket barrier at Battersea Park, an accessible toilet at Carshalton, tactile platform edges at City Thameslink and increased passenger circulation space on the platforms at Winchmore Hill. Work set for completion by the end of 2019 include: step-free access to the waiting room and improved ticket hall access at Seaford, new customer information screens at Nunhead, Three Bridges, Burgess Hill and Hassocks and new lift intercoms at East Croydon.

We are committed to continue improving our stations so that they are as inclusive as possible. As part of the Department for Transport’s Access for All scheme, seven railway stations will also receive funding to make them step-free and accessible by 2024.