Who we are
A leading international public transport company providing bus and rail services
Driven by innovation, guided by our commitment to our customers and communities.
Founded as a small bus operator in North East England, Go-Ahead has grown over 30 years to become an international public transport leader. With community always at our core, we deliver reliable, punctual and welcoming services, that are accessible to all.
We believe great public transport should be accessible to everyone.
In 2025, our estimated contribution to the UK economy, was £6.4 billion in GDP, supporting 86,900 jobs, including Group employees and those supported by supply chain, worker and tourism spending.
We also supported a £1.8 billion contribution to UK taxes across these four channels, which equivalent to the salaries of just under 44,000 primary school teachers.
Caring for our customer
84%
overall customer satisfaction 2024
Our customers are at the heart of everything we do and we are always looking to innovate, invest and improve our customer service.
We want to improve every journey our customers take with us. Whoever they are, and wherever they’re travelling to.
We use the latest technologies to deliver reliable, punctual and welcoming services and help us improve our customer service.
