Partners, awards and achievements

2019

  • Plymouth CityBus awarded Best Business for CSR at the Plymouth Business Awards
  • Oxford Bus Company (PickMeUp) awarded Best Use of Technology at the Thames Valley Business Awards
  • Oxford Bus Company (PickMeUp) awarded Most Innovative Customer serving Operator at the Global Transport Ticketing Awards 
  • Go-Ahead recertified with the FTSE4Good accreditation for eighth consecutive year 

2018

  • Go-Ahead London won Bus Operator of the Year at the London Transport Awards 
  • Go-Ahead Group in partnership with iBlocks was awarded the Smart Cities UK Transport Award 
  • Go-Ahead awarded Top PLC at North East Top 200 
  • Go-Ahead recertified with the FTSE4Good accreditation

2017

  • Triple recertification of Carbon Trust Standard for carbon, water and waste reduction 
  • Go-Ahead bus company Go South Coast won UK Bus Operator of the Year at the UK Bus Awards  
  • 95% score in Business in the Community Corporate Responsibility Index  
  • Go-Ahead highly commended for building public trust at PwC's annual Building Public Trust Awards 
  • Go-Ahead recertified with the FTSE4Good accreditation 

2016

  • 95% score in Business in the Community Corporate Responsibility Index 
  • Carbon Disclosure Project score B – recognition for continuous improvement in tackling climate change 
  • Helping Hand disability initiative – winner of the UK Bus Awards 2016 for the Bus and Community category 
  •  Go-Ahead recertified with the FTSE4Good accreditation 

2015

  • 96% score in the Business in the Community Corporate Responsibility Index – highest in the transport sector 
  • Go-Ahead recertified with the FTSE4Good accreditation 

2014

  • Carbon Trust triple accreditation – first transport company  
  • Carbon Disclosure Project score 84B 
  • Go-Ahead recertified with the FTSE4Good accreditation 
  • Environmental Impact Award (Corporate Social Responsibility Awards) 

2013

  • Sustainable Future Award (British Quality Foundation UK Excellence Awards) 
  • Platinum ranking in Business in the Community Corporate Responsibility Index 
  • Carbon Disclosure Project score 77B 
  • The Bus and the Community Award (UK Bus Awards) 
  • Gold ranking in BITC Corporate Responsibility Index 
  • Go-Ahead recertified with the FTSE4Good accreditation 

2019

  • Highest average customer satisfaction in the transport sector – 92% (Transport Focus National Bus Passenger Survey) surpassing last year’s highest score of 91%  

2018

  • Highest average customer satisfaction in the transport sector – 91% (Transport Focus National Bus Passenger Survey) 

2017

  • Highest average customer satisfaction in the transport sector – 90% (Transport Focus National Bus Passenger Survey) 

2016

  • Joint highest overall customer satisfaction in the transport sector – 89% (Transport Focus National Bus Passenger Survey) 

2015

  • Highest average customer satisfaction score of all large transport operators – 90% average customer satisfaction with Go-Ahead regional bus services (Transport Focus National Bus Passenger Survey) 

2014

  • 92% average customer satisfaction for regional bus services (Transport Focus independent survey)  

2018

  • First provider of bus and rail services to be nationally recognised for the quality of our transport sector apprenticeships by the Education and Skills Funding Agency 
  • Investors in People Gold status reaccreditation  

2017

  • Investors in People Gold status reaccreditation  

2016

  • Investors in People Gold status 

2015

  • CEO David Brown runner-up for Leader of the Year (Investors in People Awards) 

2014

  • Investors in People Silver status 

2013

  • Investors in People accreditation 

2019

  • Fair Tax Mark awarded for a fifth consecutive year 

2018

  • Best Financial Reporting for 2017 report (IR Magazine Awards) 
  • Fair Tax Mark reawarded 

2017

  • Highly commended for best use of digital communications and the most effective integration of sustainability into corporate communication (IR Society Awards)  
  • Fair Tax Mark reawarded

2016

  • Silver for Best Printed Annual Report (FTSE 250) for 2015 report (Corporate & Financial Awards) 
  • Most effective integration of sustainability reporting into communications for a FTSE 250 (Investor Relations Society Best Practice Awards) 
  • Fair Tax Mark reawarded  

2015

  • Commendation for investor and analyst communications (Corporate & Financial Awards) 
  • Fair Tax Mark reawarded

2014

  • Most effective communications of overall investment proposition (Investor Relations Society Best Practice Awards) 
  • Best Use of Digital Communication (Investor Relations Society Best Practice Awards) 
  • Fair Tax Mark awarded – first in the FTSE 350 

2013

  • Excellence in Reporting in the FTSE 250 for 2012 report (PwC Building Public Trust Awards) 
  • Best Communication of Sustainability in the annual report (Investor Relations Society Best Practice Awards)