Go-Ahead is a leading bus operator in the UK both in and outside London. We also operate bus services in Singapore and Dublin. Around two million passenger journeys are made on our services every day.
Go-Ahead is a leading bus operator in the UK, both in and outside London. Over two million passenger journeys are made on our services every day
Total bus revenue increased by 3.6%, or £32.2m, to £934.2.m (2017: £902m), while operating profit was broadly in line with the prior year at £91.4m on a pre-exceptional items basis (2017: £90.7m), it resulted in a slight decline in operating profit margin of 0.3ppts to 9.8%.
This market comprises all our UK bus operations outside London. While most services are operated on a commercial basis, some tendered services, such as school bus contracts, are operated on behalf of local authorities.
Operators are responsible for their own vehicles and depots, as well as setting routes, fares and service frequency.
While overall passenger volumes in the regional bus market have been declining for decades, some areas are going from strength to strength with passenger numbers rising each year. This applies to the majority of Go-Ahead’s regional bus operations. It’s important we continue to meet, and aim to exceed, customers’ expectations, introducing more features like WiFi, USB charging points and mobile apps Our investment is targeted, focusing on areas and routes where passenger demand is highest, providing the best return on our investment. We’re also investing in newer, greener vehicles.
Transport for London (TfL) tenders contracts to bus operators which run individual bus routes in London for five to seven years. Operators, which are responsible for their own vehicles and depots, are paid through gross cost contracts on a revenue per mile basis. TfL sets routes and service frequency, while the Mayor of London is responsible for setting fares.