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About Us

Go-Ahead is one of the UK’s leading public transport providers enabling more than a billion journeys each year on our bus and rail services. At Go-Ahead we place great importance on partnership, adopting a collaborative approach with governments, local communities and strategic partners; developing and operating services that create long term value for all of us.

Since our foundation in the 1980s, we have transformed from a small bus operator in north-east England to an organisation providing more than a billion journeys each year on our UK bus and rail services. The Group listed on the London Stock Exchange in 1994 and is included in the FTSE 250.

Go-Ahead’s rail operation is the busiest in the UK, responsible for around 35% of all train passenger journeys. We are also the largest operator of bus services in London, running around a quarter of London's buses. Outside of London, our regional bus services account for around 7% of the UK market. We also run bus services in Singapore. 

Our commitment to our customers and our people is central to everything we do. We employ 27,500 people in the UK and overseas who work hard to deliver safe, reliable and value-for-money services for our passengers.  

Sustainability and corporate responsibility are integral to our strategy and the way we operate at every level of the business. 

OUR APPROACH

We have a devolved approach to the management of our bus and train operating companies. They are run autonomously, are locally-branded, and the management teams are empowered to respond directly to the needs of the local communities they serve.

Working in this way ensures we retain strong local expertise and can focus on the needs of customers and adapt quickly to changing conditions in local markets. 

OUR STRATEGY

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Our Group strategy is to generate value for our investors, by building a sustainable business that meets the needs of our customers and communities. This strategy is underpinned by our strategic priorities.

OUR BUSINESS MODEL

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Our business model is robust and provides long term earnings resilience across the economic cycle. In addition to delivering sustainable returns for our shareholders we create value for our customers, our people and the communities we serve.

Corporate Video

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Our vision is a world where every journey is taken care of

Bus Market

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We provide international bus services in the regulated and non-regulated sectors

Rail Market

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We operate rail franchises for of the Department for Transport

Key facts

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See more key Go-Ahead information across our companies and markets.